I.A.M. Resumes - http://www.IAMresumes.net
By: Carolyn Lee, CPRW, CEIP
It is that doubtful inner voice that can be crippling for some and a motivator for others. On the negative side of this word, individuals are taking their inner fear and allowing it to spill over into other aspects of their life. That is where the crippling portion comes into play. It influences their career, relationships, stifles their successful growth to reach self-actualization. Unfortunately, they can proceed through life never realizing what is silently holding them hostage. It is with awareness when positive results will be created, and eventually confidence will follow, opening paths that will develop into an exciting adventure.
The opposite side of this is when fear becomes a motivator. Some individuals need that extra push that assists them into excelling, but all the while the real reason for this is not understood. In fact, it is less understood because the individual is successful. Why fix what is not broken? Or, should you?
I tend think that it is important to understand why we are motivated, or why we are not motivated and to learn what is holding us back. Is it an abusive past, negative past relationships, negative experiences with co-workers, lacking coping skills, carrying the burden of past experiences unable to move past this, the fear of success and what might happen once in the unknown and out of the comfort zone, is it negative comments that play over and over in your mind?
Not everything is negative, so perhaps you were never taught the skills to build confidence and to be successful. These are building blocks of your future and this is something that you acquire over time. There are too many scenarios to mention, but one thing is for certain, to go from Point A to Point B you need to have a thorough understanding of where you have been and where you would like to go.
The wonderful thing about this, is that you do not have to go through this alone. There are support systems to assist, consultants in specific fields (i.e. career, life) that can help work through these situations with you to promote awareness and move beyond the fear.
With understanding we create awareness. With awareness it will lead to solutions, the solutions will lead to accomplishments, and through the implementation of planning it will lead to success. Soon going from Point A to Point B will bring a sense of freedom.
Tuesday, January 31, 2012
Customer Service - Joining the Circle of Strength
It is most unfortunate that companies have grown to be so large in most cases, that they have failed at investing in their most valuable asset - employees. CEO's have failed to recognize that it is not them alone building the outcome of the business branding and profits. One way or another everything trickles down to the customer. I am not so quick to blame the employees that we encounter making the errors or when they provide poor customer service; although it is extremely disappointing.
It is the employer's responsibility to set the criteria for employees by leading through example. Employees like to feel that they are able to take pride in their work and that what they do matters. With a lack of leadership from the top of the company down to the bottom, there needs to be a combined effort to implement a common focus. No matter where you are working within an organization or what your salary is, they are all employees within the same organizational framework working to fulfill a common goal. When is the last time you actually witnessed this in any organization? If you do find this shared mindset it will be a rare commodity.
With the economy changing, large companies are not necessarily safely holding the same status with prime positioning. Think back to when there were the mom-and-pop shops that provided excellent customer service with a centered focus. Oh, the good old days! Everything evolves in life, and what we are going to find is that there will be many more individuals starting their very own version of a mom-and-pop business model. To ensure their niche within the market they have an opportunity to bring customer service back to the glory days. It is time to learn from history and stake your claim, to improve upon what has been broken to excel within the market, providing a clear focus to a target market with branding.
Not everything can be fixed, but the tide could change course for the better. As a customer it is our choice to use our voice to demand the service we deserve for our hard earned dollars, and to call companies on the problems within their organization to make them accountable. Everyone of us has the ability to commit to making change a possibility. During the course of trying to stimulate an awareness you will encounter opposition as your message falls on deaf ears. Take to heart, you do not have to tolerate a lack of customer service and I encourage you to give your business to a company that understands that their employees are their most valued asset. Also, that you as the customer have value.
To follow a simple basic rule: "Supply and Demand"
When there were many jobs available job seekers had many to choose from, and employers were on the demand end (needing knowledgeable employees). Now there are many more job seekers than there are jobs, and the potential employer is on the supply end being very selective as they hire to fill minimal openings.
The same holds true for those that will start their own business as they weather the storm within this economy. They are empowered and able to promote change. As a customer, let us work together to send a strong message that we are no longer tolerating this type of service. You see, although companies and potential employers might be on the supply end of the cycle for employment, we as customers are on the demand end of business. This happens to be a very strong status within the consumer market.
As job seekers always strive to be the best that you can be no matter what an employer values. Know your own worth, develop your career and be proud of what you are accomplishing.
I.A.M. Resumes
www.IAMresumes.net
Saturday, August 6, 2011
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Exposed But Not Defeated
Each and every single day we are bombarded with marketing communications, and some individuals fashion their life to fit this profiling. We are exposed to marketing campaigns, trying to prove their way is the right way and that they understand what we need. Some are funny, some provide a realistic need resolution and others can be damaging. We hear messages from experts providing their ideas and wonder if this should be a part of our reality.There are many ways that marketing can change our perception on how we live. A young girl may want to become super thin because somewhere along the way she perceived this as reality. A parent may be uncertain what they may need for their baby, but then they are exposed to product influencing and they may or may not become acquainted with what is the best fit for them. The latest trend for teenagers will most definitely be a must have to be savvy among their peers. The elderly may be misled or sold more than they would need.
What does each of the listed groups have in common? None of the items mentioned are limited to that particular group. You do not have to be elderly to be misled, and you do not have to be a teenager to be swayed into purchasing the latest trend.
Advertising knows how to tap into our emotional self and our searching for something better. The cycle begins from childhood and well into adulthood. Every single day we are offered suggestions on what to do and how to improve our lives.
As you begin to market yourself to potential employers begin to think about your marketing strategy. When companies are marketing, to their target market, they are focusing on a large geographical area. As the job seeker begins their marketing, they are narrowing their focus to a smaller target market that is industry specific.
This is not the time to follow the latest trend or to be taken back by all the available information. Instead concentrate on what makes you unique, your strongest skill base, make sure you do have what you need to compete within the desired industry, but always remain true to yourself.
What makes us unique is the very thing we tend to shy away from. This is done for various reasons which would include: Being uncomfortable as the focal point of a conversation, being shy or more of an introvert, uncomfortable in a group, and the list goes on. It is important to resolve anything that may be holding you back.
Is it possible to be true to yourself and plan a marketing strategy that remains steadfast and not wavering? Why would you want to follow the other job seekers and conform? By conforming you become just another job seeker in the crowd. Of course, there is a certain realistic amount of conformity which does include avoiding things that are radical. The key is to fit in, but also to excel as you market to potential employers. Allow yourself the freedom of being you. During the interview you will be more relaxed and probably better prepared. At the end of the day you will have a sense of freedom, knowing that you are doing your best and not what others think you should be doing.
To begin your marketing strategies always focus on your strengths and what makes you unique. Once you have determined your approach, be sure to think kindly of yourself and take a moment to verbally state, "I did a good job today and I was successful. Tomorrow I will work towards improving what I have learned today." Do take the time to pat yourself on the back from time-to-time. You do not need the approval of others to be successful. Each of us holds the key that makes each of us unique as individuals. As you begin to unlock your inner talents, take the time to write down your new discoveries to be used as a future reference.
Carolyn Lee, CPRW, CEIP
Senior Consultant - I.A.M. Resumes
www.IAMresumes.net
Creating potential or sabotaging a dream?
If a glass is sitting on the table is it half full or half empty? When a problem develops is this just one more issue or the chance to make a difference? When a child cries is this viewed as an annoyance or the chance to help someone in need? Do you feel that people in general and those that are close to you are far more important than anything else as you go about your day? Is your personality type more negative or more positive?
Make a conscious effort each day to be aware of your feelings, how you react to them, those around you and what is truly important. Are you carrying excess baggage with you where ever you go? Communication is very important, whether it is for your career or everyday encounters with those around you. Do you tend to be moody, or when you have a bad day do you take this out on others?
There is a difference between creating potential by approaching each situation with a "can do" attitude and viewing it as an opportunity to learn and grow. The flip side is carrying this around with you and not understanding the harm involved in sabotaging a dream.
Through negative sabotage relationships suffer in all aspects of life. Co-workers will head in the opposite direction as you enter a room, family will walk on eggshells, and probably all the while you are unaware of the damage that is developing. When this is allowed to continue it becomes more and more difficult to participate in the communication process. Eventually others will stop listening, which is another key component of the communication process.
While you proceed through the marketing process, hoping to obtain an interview, take the time to notice your body language, ask others about your communication style and how you could improve, be open to feedback and view this process as a phase of exploration.
Work towards developing your greatest networking tools; work towards becoming the best at being you.
Carolyn Lee, CPRW, CEIP
Senior Consultant - I.A.M. Resumes
www.IAMresumes.net
Make a conscious effort each day to be aware of your feelings, how you react to them, those around you and what is truly important. Are you carrying excess baggage with you where ever you go? Communication is very important, whether it is for your career or everyday encounters with those around you. Do you tend to be moody, or when you have a bad day do you take this out on others?
There is a difference between creating potential by approaching each situation with a "can do" attitude and viewing it as an opportunity to learn and grow. The flip side is carrying this around with you and not understanding the harm involved in sabotaging a dream.
Through negative sabotage relationships suffer in all aspects of life. Co-workers will head in the opposite direction as you enter a room, family will walk on eggshells, and probably all the while you are unaware of the damage that is developing. When this is allowed to continue it becomes more and more difficult to participate in the communication process. Eventually others will stop listening, which is another key component of the communication process.
While you proceed through the marketing process, hoping to obtain an interview, take the time to notice your body language, ask others about your communication style and how you could improve, be open to feedback and view this process as a phase of exploration.
Work towards developing your greatest networking tools; work towards becoming the best at being you.
Carolyn Lee, CPRW, CEIP
Senior Consultant - I.A.M. Resumes
www.IAMresumes.net
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